Privacy Policy

1. Who I Am

This website is operated by Julia Frank, a sole proprietor doing business as Frankly Labs, based in Steinbach, Manitoba, Canada. I am a computational physics researcher, software developer, and content creator.

This Privacy Policy explains how I collect, use, and protect personal information through juliafrank.net, including the contact form, newsletter subscription, and any linked YouTube content.

2. What Information I Collect

Contact Form

When you use the contact form on this site, I collect:

• Your name
• Your email address
• The content of your message

The contact form is built into this WordPress site and form submissions are stored in the WordPress database. This information is used solely to respond to your enquiry and is not added to any mailing list without your separate consent.

Newsletter Subscription

If you subscribe to my newsletter, I collect your email address and, if you provide it, your first name. This information is processed through Kit (formerly ConvertKit), a third-party email marketing platform. By subscribing, you consent to receiving periodic emails from me. You can unsubscribe at any time using the link in any email I send.

Kit's privacy policy is available at kit.com/privacy.

YouTube

My YouTube channel (Julia Frank) is hosted on YouTube, a platform operated by Google LLC. When you watch, comment on, or interact with my videos, your data is governed by Google's Privacy Policy and YouTube's Terms of Service. I do not independently collect personal data through YouTube.

Analytics

This website uses MonsterInsights (free version), a Google Analytics plugin for WordPress, to understand how visitors use the site. Data collected includes pages visited, time on page, and general geographic region. This data is processed by Google LLC under their privacy policy. IP addresses are anonymised before transmission where possible. Analytics data is collected in aggregate and is not linked to individual identities.

Automatically Collected Technical Data

Like most websites, this site may automatically receive standard technical information when you visit, including your IP address, browser type, operating system, referring URL, and pages viewed. This information is used for site security and performance purposes only.

3. How I Use Your Information

I use personal information for the following purposes:

• To respond to enquiries submitted through the contact form
• To send you the newsletter and related content updates you have subscribed to
• To understand how visitors use this site and improve its content
• To comply with applicable legal obligations

I do not sell, rent, or trade your personal information to any third party for marketing purposes.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, I process your personal data under the following legal bases:

• Consent - for newsletter subscriptions and any optional data collection
• Legitimate interests - for responding to contact form enquiries and site analytics
• Legal obligation - where processing is required to comply with applicable law

You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5. Data Retention

I retain your personal information only for as long as necessary to fulfil the purpose for which it was collected:

• Contact form submissions - retained for up to 24 months, then deleted
• Newsletter subscriber data - retained while your subscription is active, and deleted within 30 days of unsubscription on request
• Analytics data - retained in aggregate form; no individual-level data is stored long-term

6. Third-Party Services

This website uses the following third-party services that may process personal data on my behalf:

• Kit (ConvertKit) - email newsletter platform. Servers located in the United States. Privacy policy.
• Google / YouTube - video hosting and channel. Privacy policy.
• Google Analytics via MonsterInsights - website analytics. Data processed by Google LLC in the United States. Privacy policy.
• WordPress - website platform hosting this site and storing contact form submissions.

Where data is transferred to service providers outside Canada, I take reasonable steps to ensure appropriate protections are in place.

7. Cookies

This site uses a cookie consent plugin to request your permission before placing non-essential cookies. You can accept, decline, or customise your cookie preferences at any time via the consent banner.

Cookies used on this site include:

• Essential cookies - required for the site to function. These are set automatically and do not require consent.
• Analytics cookies - set by Google Analytics via MonsterInsights to collect aggregate usage data. These are only placed with your consent.

You may also control or delete cookies at any time through your browser settings. Note that disabling essential cookies may affect site functionality.

I do not use cookies for advertising or cross-site tracking purposes.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access - request a copy of the personal information I hold about you
• Correction - request correction of inaccurate or incomplete information
• Deletion - request deletion of your personal information, subject to legal retention requirements
• Withdrawal of consent - withdraw consent for newsletter or other consent-based processing at any time
• Objection or restriction - object to or request restriction of certain processing activities
• Data portability - request your data in a portable format where technically feasible

To exercise any of these rights, contact me at [email protected]. I will respond within 30 days. You also have the right to lodge a complaint with a supervisory authority in your jurisdiction.

9. Canadian Privacy Law (PIPEDA)

This site complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. Personal information is collected with your knowledge and consent, used only for the stated purposes, and protected with reasonable security safeguards.

If you have a privacy concern or complaint, please contact me directly. If your concern is not resolved, you may also contact the Office of the Privacy Commissioner of Canada.

10. Security

I take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of internet transmission or electronic storage is completely secure, and I cannot guarantee absolute security.

11. Children's Privacy

This website is not directed at children under the age of 13. I do not knowingly collect personal information from children. If you believe a child has submitted personal information through this site, please contact me and I will promptly delete it.

12. Changes to This Policy

I may update this Privacy Policy from time to time to reflect changes in my practices or applicable law. When I do, I will update the "Last updated" date at the top of this page. If changes are significant, I will notify newsletter subscribers by email. Continued use of this site after any changes constitutes your acceptance of the updated policy.

13. Contact

For any privacy-related questions, requests, or concerns, please contact: